Privacy Policy
1. Introduction & Data Controller
Sortbenchtonictrailis Media S.L. ("we," "our," or "us"), registered under company registration number ES-B87492104 with corporate offices at Paseo de la Castellana 140, Chamartín, 28046 Madrid, Spain, operates this travel publication. We serve as the data controller responsible for the processing of personal data collected through Sortbenchtonictrailis.com.
We are dedicated to safeguarding your privacy and ensuring transparency regarding how your data is collected, processed, stored, and protected in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the Spanish Organic Law 3/2018 (LOPDGDD), and the California Consumer Privacy Act (CCPA/CPRA).
2. Personal Data We Collect
We restrict data collection to what is strictly necessary to deliver accurate editorial guides, maintain server integrity, and address your inquiries:
- Inquiry Data: When submitting our contact form, we collect your name, email address, topic category, and the contents of your message.
- Technical Telemetry: Standard web server logs automatically capture your anonymized IP address, browser type and version, language settings, operating system, referrer URL, and timestamp of access.
- Cookie & Consent Records: We store your chosen cookie preference state in local browser storage to respect your decisions on subsequent visits.
3. Legal Bases for Processing
We process personal data solely under recognized lawful grounds as set forth in Article 6 of the GDPR:
- Legitimate Interests (Art. 6(1)(f)): Maintaining site security, preventing malicious traffic, and analyzing aggregate readership trends.
- Consent (Art. 6(1)(a)): Utilizing non-essential performance telemetry or answering voluntary inquiries submitted via our contact forms.
- Legal Obligation (Art. 6(1)(c)): Compliance with statutory record-keeping, tax, or legal disclosure requirements under Spanish and EU jurisdiction.
4. Third-Party Service Processors
We do not sell, rent, or trade your personal information to marketing brokers. We collaborate only with reputable infrastructure service providers under written Data Processing Agreements (DPAs):
- Cloud Hosting & CDN Providers: High-security edge infrastructure within the European Union for static asset delivery and DDoS mitigation.
- Transactional Email Services: Secure SMTP routing services used exclusively to transmit inquiries directly to our administrative desk.
5. International Data Transfers
Where processing requires transmission of technical logs outside the European Economic Area (EEA), such transfers are governed by standard contractual clauses (SCCs) approved by the European Commission, ensuring equivalent levels of data protection and privacy safeguards.
6. Data Retention Protocols
Contact messages and corresponding correspondence are retained for no longer than twenty-four (24) months from the date of final resolution, after which they are securely expunged. Server technical access logs are rotated and deleted after thirty (30) days unless an active security incident warrants extended retention.
7. Your Statutory Rights (GDPR & CCPA)
Under applicable international privacy statutes, you possess explicit rights regarding your personal information:
- Right of Access: Request confirmation as to whether we process your data and receive an accessible copy.
- Right to Rectification: Request correction of inaccurate or incomplete personal records.
- Right to Erasure ("Right to be Forgotten"): Request deletion of personal records where statutory retention obligations no longer apply.
- Right to Restriction and Objection: Restrict or object to specific processing activities grounded in legitimate interest.
- Right to Data Portability: Obtain your data in a structured, commonly used, machine-readable format.
- Right to Non-Discrimination: We will never deny services, alter prices, or deliver disparate quality for exercising your privacy rights under CCPA.
8. Data Protection Officer & Supervisory Contact
To exercise any of your statutory privacy rights, or to submit questions regarding our privacy framework, please reach our Data Protection Officer at:
Email: [email protected]
Postal Mail: Sortbenchtonictrailis Media S.L., Attn: Privacy Office, Paseo de la Castellana 140, Chamartín, 28046 Madrid, Spain.
You additionally retain the right to lodge a formal complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos - AEPD) at www.aepd.es.